App Support

Support – Bella's Coffee Lab App

E-mail: info@bellascoffeelab.com

Ofte stillede spørgsmål

Hvordan optjener jeg LabCoins?
LabCoins optjenes automatisk ved hvert køb hos Bella's Coffee Lab.

Hvordan indløser jeg belønninger?
Åbn fanen Kuponer i appen, vælg en belønning, og vis koden ved kassen.

Jeg modtog ikke min SMS-kode
Tjek at dit telefonnummer er korrekt. Koder udløber efter 5 minutter – anmod om en ny. Kontakt os, hvis problemet fortsætter.

Hvordan sletter jeg min konto?
Gå til Mere → Slet konto i appen, eller skriv til os – så sletter vi din konto og alle tilhørende data inden for 30 dage.

Support – Bella's Coffee Lab App (English)

Email: info@bellascoffeelab.com

Frequently asked questions

How do I earn LabCoins?
LabCoins are earned automatically with every purchase at Bella's Coffee Lab.

How do I redeem rewards?
Open the Coupons tab in the app, select a reward, and show the code at the counter.

I didn't receive my SMS code
Check that your phone number is correct. Codes expire after 5 minutes — request a new one. Contact us if the problem persists.

How do I delete my account?
Go to More → Delete account in the app, or write to us — we will delete your account and all associated data within 30 days.